Shipping Policy

Shipping Policy

Last Updated: March 17, 2026

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons (holidays, sales), processing may take up to 5 business days.

2. Shipping Destinations & Methods

We currently ship only to the United States.

• Standard Shipping: 7–10 business days

3. Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery location. We offer free standard shipping on orders over a specified amount (displayed on our website).

4. Order Tracking

Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your package status online.

5. Delivery Issues

• If your package is lost, stolen, or damaged in transit, please contact us immediately at support@qiqslove.com.
• We are not responsible for delays due to incorrect addresses, weather, customs, holidays, or carrier issues.
• Once the package is marked as "Delivered" by the carrier, we are no longer liable.

6. Address Changes

If you need to change your shipping address, please contact us BEFORE your order is shipped. We cannot modify addresses once the package has left our facility.

7. Undeliverable Packages

If a package is returned to us due to an incorrect, incomplete, or undeliverable address, we will contact you to resolve the issue. Additional shipping fees may apply for re-delivery.

8. Contact Us

If you have any questions about shipping, please contact us:

Email: support@qiqslove.com

Website: qiqslove.com